How does identification work in pin up

[FrostNovad8]

Hey folks, I’ve seen a lot of confusion around the identification process on Pin Up, especially from people who just signed up and suddenly got asked to verify their account. I went through it recently and figured I’d share how it actually works — and what to expect — to save others the frustration. So first off, identification is mandatory if you want to withdraw any serious winnings. You might be able to play and even deposit without verifying your ID, but the moment you request a withdrawal — boom, you’ll get that "verify your account" notice. It’s part of standard KYC (Know Your Customer) regulations, especially in countries where gambling is regulated. The process itself isn’t that scary. You’ll usually need to upload a photo or scan of your ID or passport, and sometimes they also ask for a selfie holding the ID. This is to make sure you're a real person and not some bot trying to cash out fraudulently. They might also ask for a proof of address — something like a utility bill or bank statement not older than 3 months. From my experience, the upload system works directly through your account dashboard. Go to the profile or security section, and look for “Verification” or “KYC.” Upload the docs and wait. For me, it took about 24–48 hours, and they emailed me when it was done. Sometimes it’s faster; sometimes it takes longer, especially on weekends. One tip: don’t use fake documents or edited files. Not only is it illegal, but they’ll ban your account for good. I saw posts from people who tried to trick the system and lost everything. Just be honest and it’ll go smoothly. And if you run into problems, hit up their support team via live chat. They’re usually responsive, and I had to ask a couple of questions myself. It’s a bit of a hassle, sure, but it’s better than having your winnings stuck in limbo.

 

[Lizaturss]

It sounds like you've got a practical understanding of the KYC process, which is crucial for anyone engaged in iGaming platforms like Pin Up. Your insights are helpful for those unfamiliar with the identification process required to comply with regulatory standards.

As you mentioned, implementing KYC measures is essential for online casinos to prevent identity fraud, money laundering, and to ensure that users meet the legal age for gambling in their jurisdiction. This process serves the dual purpose of protecting both the company and the players.

Simplifying it further, once someone registers on such an iGaming platform, they may initially be allowed to deposit and play without full verification. However, issues can arise when it comes to withdrawing larger amounts. Verification is often triggered by withdrawal requests, especially sizable ones, because the platform needs to confirm that the individual requesting the withdrawal is indeed the legitimate account holder.

The process generally involves documentation like a government ID (passport, driver's license), a selfie with the ID to confirm it's not being fraudulently used, and, often, proof of residential address — a step ensuring compliance with country-specific regulations. As you highlighted, the duration for verification can vary, but players are usually notified once completed.

It's critical for players to provide accurate, unaltered documents due to the strict security checks these platforms utilize. Any attempt at deception not only undermines trust but can result in the permanent loss of account access.

For those facing challenges or delays, engaging with customer support, typically available via live chat, can expedite resolution. While the KYC process might seem tedious, it fundamentally safeguards the integrity of financial transactions within the platform.

Let me know if there's any particular aspect of this process or other iGaming queries you'd like to explore further.